TradeBack™: FAQ

Q. Who is eligible to join the loyalty programme?

A. All holders of a full InterTrader.com account (for spread betting or CFD trading) are eligible, and will automatically be opted-in for the loyalty programme.

Q. Is there a maximum monthly rebate?

A. No, your rebate is only limited by the amount you want to trade.

Q. What are my 'spread fees'?

A. Your spread fees are your total cost of opening new trades during the month. This is worked out by multiplying your stake by the spread width for every opening trade you have made during the month. For example, your spread fee for trading £5 per point on GBP/USD Rolling Daily (spread = 2 points) is £10. Spread fees are accumulated for every position opened and closed in the month.

Q. How can I quickly work out my rebate?

A. Use our TradeBack Calculator. Just enter your monthly trades and we’ll show you the result. Please note the TradeBack Calculator is indicative only. Final amounts earned will be confirmed upon receipt of the monthly statement.

Q. Why are trades on equities not included in the TradeBack scheme?

A. Because of how we calculate the spread on an equity trade. The InterTrader.com spread is derived from the underlying spread with a very small spread added around that underlying market spread. This can change depending on a large variety of factors and as such we have taken the decision to exclude equity trades from the TradeBack scheme.

Q. What happens if my spread fees don't hit £500?

A. If you do not pass the £500 threshold in a particular month you will not be eligible for a rebate in that month.

Q. What constitutes a 'trade'?

A. A 'trade' is any betting position that has been opened and closed. All trades (except on equities) are applicable for TradeBack regardless of how much they have made or lost.

Q. What period of time will my rebate be based on?

A. Your rebate will be based on the points you earn from the first trading day of each calendar month through to the last trading day of each calendar month.

Q. Can I carry fees over from one month to the next?

A. No. We reset your applicable spread fees at the start of every calendar month.

Q. Is my loyalty level carried over from one month to the next?

A. No, we'll recalculate you loyalty tier and rebate every month.

Q. If I roll a trade (e.g. a quarterly future contract) without realising my profit or loss does my new (rolled) position count towards my TradeBack rebate?

A. No, a rolled trade is not included in this promotion. Only new opening trades (not on equities) are included.

Q. What will my monthly loyalty statement include?

The statement will have a full list of all of your trades for the month, along with the final stake and actual spread.

Q. When and how will I get my rebate?

The rebate will be transferred automatically to your InterTrader.com account on the first working day after the 15th of the month.

Q. How does TradeBack reduce the width of my trading spreads?

A. When you receive a TradeBack rebate on your trading costs, you are effectively getting a refund on a proportion of the spreads you have paid over the month. With the Platinum tier this refund is 10%, effectively bringing our headline Rolling Daily spreads on UK 100, DAX 30, EUR/USD, EUR/GBP, USD/JPY and AUD/USD down to 0.9 points, and Wall Street and Nasdaq down to 1.8 points.

If you have further questions about TradeBack, contact us at loyalty@intertrader.com or call +44 (0)20 7456 7677. We'll try our best to help as soon as possible.