Client Support

The most important quality of the provider-client relationship is trust. We seek to establish your trust in InterTrader through:

  • Transparent trading with no hidden charges and no requotes
  • High-quality trading technology with reliable trading platforms
  • Practical support to your trading decisions
  • Structured ongoing trader development
  • Clear, direct and accessible communication

InterTrader: fast and fair trading

Customer care

We aim to maintain a high level of service in all our dealings with you, whether face-to-face, on the phone, via email or ‘live chat’, or through our trading platform.

We are here to answer any queries you may have. Do you need help with opening a spread betting or CFD trading account? Unsure about making your first trade? Unclear about particular market times? Or maybe you have a query about a particular trade you have made?

Whatever your concern, contact us at +44 (0)20 7456 7677 or support@intertrader.com throughout the trading week. Or message us direct via the live chat feature. Our expert team will be happy to help, with clear explanations uncluttered by jargon.

Trader development

All our efforts are geared towards providing the trading service that you want, and the support you need to reach your trading goals. We believe the best provider is one who understands your needs as a trader.

We have an extensive programme of live webinars, allowing you to interact directly with the webinar tutor. This free service covers all aspects of spread betting and CFD trading for beginners and experienced traders alike, including money management, using charts and trading psychology. And if you can’t take part in the scheduled webinar, check out our archive of pre-recorded webinars.

With InterTrader, provider support extends beyond the placing of trades to your complete development as a trader.

Trading tools

We also provide support to your trading decisions on a day-to-day basis. Among the many platform advantages you’ll discover with InterTrader is the suite of free trading tools. This includes IT-Finance advanced trading charts, expert technical analysis, live market news, and trading signals on the most popular spread betting and CFD markets.

If there are other tools and services that might make a difference to your trading, then please tell us. When you become an InterTrader you are joining a reliable provider who will listen to you and tailor its service to your needs.

Provider support you can trust

A successful trader will put the same effort into choosing a reliable provider as into choosing which markets to trade, and be prepared to switch providers to find the best level of service.

The best provider will combine low spreads with transparent trading and trading support throughout your trading career. To become an InterTrader today, simply complete our online application form and you can start taking advantage of our comprehensive trading service. More: How to Upgrade to InterTrader.

Open an account now

It’s free to open an account, can take less than five minutes, and there’s no obligation to fund or trade

An award-winning service

Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 64-72% of retail investor accounts lose money when trading these products with this provider.
You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.